Shipping and Refund Policy
Thank you for shopping at Azatek (www.azatek.co.uk). We strive to provide a seamless and satisfactory shopping experience for all our customers. Below are our policies regarding shipping, returns, and refunds:
Shipping Policy:
- Orders are typically processed and shipped within 1 to 3 business days after the order is placed.
- For shipments within the UK, we primarily use Royal Mail services.
- International shipments are facilitated through reliable carriers such as DHL or FedEx.
Refund Policy:
- Refunds will be processed once the returned product is received and inspected.
- We reserve the right to refuse refunds if the product does not meet our return criteria.
- Refunds will be issued to the original method of payment.
- Please note that we do not offer refunds or returns on products that have been used or returned after the 30-day period.
Return Policy:
- We accept returns within 30 days from the date of purchase.
- To be eligible for a return, the product must be unused and in its original packaging.
- Prior to returning the product, customers must contact us via email (Info@azatek.co.uk) or phone (+44 7845 464242) to initiate the return process.
- Please send returns to the following address: Azatek 110 Rock Avenue Gillingham Kent England ME75PS
- For international orders, customers will be provided with the appropriate return address based on the location from which the product was dispatched.
Contact Us: If you have any questions or concerns regarding our shipping, return, or refund policies, please don’t hesitate to contact us via email at Info@azatek.co.uk or by phone at +44 7845 464242.
We appreciate your business and thank you for choosing Azatek.
Please note that these policies are subject to change at the discretion of Azatek.
